First workflow in 10 days: what actually ships by day 10
No giant transformation project. We map the mess on day one, set the boundaries by day four, and ship the first operating workflow in ten business days — with human review, training, and a rollback plan before it goes live.
Implementation usually fails in one of two ways: it tries to do everything and ships nothing, or it ships quietly and no one trusts it. The controlled launch does neither. One workflow, end to end, in ten business days — with the boundaries written down, the approval path rehearsed, and a rollback plan before go-live.
Days 1–4: map the mess, set the boundaries
- Day 1 — map: lead sources, inboxes, calendar, CRM, and the work that keeps slipping. We trace one recent inquiry end-to-end and name every manual copy-paste and waiting step.
- Days 2–4 — boundaries: what the team may draft, what you approve, what it never touches. Recorded in a one-page boundary memo that both sides sign.
Days 5–10: build, rehearse, train, go live
- The workflow is configured around your actual tools — no new CRM, no new inbox.
- Drafts are seeded from your prior approved sends so the first week sounds like you, not like software.
- Training is one session: how approval works from your phone, what an exception looks like, and how to pause the workflow if needed.
- Go-live is held and monitored: every sensitive send is still approval-required until the cadence is proven.
By day 30: controlled, not complete
By day thirty the first workflow has run long enough to measure — response time, follow-up completion, exception rate, time spent on approval. Only then does the next workflow get scoped. The launch is controlled within thirty days, not complete with everything. The monthly cadence — outcomes, exceptions, next moves — starts here and continues as long as the service does.